In about ten days, the customer purchases an order 4W USD heavy duty ball bearing!

To share a recent inquiry received from a customer on July 9, about ten days, the customer bought an order worth 4W US dollars heavy duty ball bearing in one fell swoop:

The customer’s first inquiry of heavy duty ball bearing. The content of the inquiry of heavy duty ball bearing came from the template inquiry. At that time, it was still not clear about the customer’s detailed requirements for the purchase of bearings, and there was no quotation at all. So the e-mail replied to the customer, regular follow-up, but it was also an inquiry. A series of descriptions were made on the products tested and the size of the products, and the testing accuracy of the products.

But the next day when I went to work, I didn't expect the customer to reply by email, and gave me a PDF document with heavy duty ball bearing details including the product size and requirements. At that time, after taking the document given by the customer, I gave him a quotation of heavy duty ball bearing and delivery date.

After sorting out this series of information, finally, after a few days, the customer replied that there are other product models in demand. At the same time, I gave the target price and explained that the demand has increased, but we are required to reduce the price. However, after seeing that the target price of the customer is not much different from our quotation of heavy duty ball bearing, I also want to deal with this customer. I confirmed the price with the boss again. After agreeing to the customer's target price, and after negotiating the details of the machine with the price, the PI is confirmed with the customer. (2021.7.14)

Finally, on the morning of July 18th, we received the customer's advance payment!

Summarize:
1. The judgment of customer quality, the importance to customers, and the ability to act make customers feel our enthusiasm, and it is a real factory, which wins the trust of customers.
2. Communicate in time, make more use of the power of the team, and ask experienced colleagues for questions that you are not sure about. Sometimes it is easy to fall into misunderstandings when you follow up with customers. At this time, you need others to stand from a different perspective. Look.
3. Give customers useful information in time, think of the questions that customers want to ask in advance, and make them clear to customers in the form of pictures, texts and videos.
4. The last point is professionalism. Use your professionalism to conquer customers.

Contact: Ellen
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Skype: +8618668909563
MP/Whatsapp: +8618668909563
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