What a difficult order of square linear bearing!

The inquiry from the customer in Thailand is that he is very interested in our square linear bearing and hopes that we can offer him a quote. The type and number of square linear bearing are mentioned in the email, and I seriously responded to his email. In the mailing with the customer, I found out that he was a less professional buyer, but I still responded to him very seriously, and recommended him the square linear bearing suitable for his machine according to his needs.

After determining the specifications, materials, weights and packaging of all square linear bearings, we made a quotation. In the first offer of square linear bearing, the customer was dissatisfied with our price, too high, and told us his target price, but it was too low, we could not accept it. After several rounds of negotiations, the price of the square linear bearing was finally determined.

After determining the price of the square linear bearing, the customer asked us to send a sample. For the first time, I sent a sample of several similar square linear bearings to the customer. The customer was very satisfied and immediately placed an order for 2000 pieces. But he also wants to see what the actual sample is, asking us to make proofs. The size and logo of the square linear bearing should be the same as he asked.

However, according to our regulations, if the customer who prints the logo needs proofing and pays 30% of the deposit in advance, we can make the proof. The customer did not understand, but agreed to pay the deposit, but only in cash. At the same time, the customer requested to come to the factory, and we have to check again with a series of details related to the square linear bearing and pay us a 30% deposit. The sudden visit, I prepared all the things about the square linear bearing that I might use in advance, and the customer is very satisfied with it.

After almost half a month, I finally completed the proofing of the square linear bearing and sent it to him. The customer was very satisfied after receiving it and immediately asked us to produce large goods. However, when I really made a big deal, I encountered a series of problems. First of all, there was a problem with the machine tool. Secondly, the printed logo was problematic. The problem was repeated one after another. One by one, I saw the intersection of the square linear bearing. The delivery period is approaching, but fortunately, with the strong support of the company, the problem is quickly solved, and the production is completed before the delivery date. For the sake of trust, we still installed the cabinet according to the requirements of the customer. The customer did not disappoint us, and paid the final payment immediately after receiving the copy of the bill of lading.

After receiving the final payment, we also provided the customer with the documents needed for customs clearance on time. However, after the goods arrived in Hong Kong, due to the customer agent, the customer could not pick up the goods, so we asked us for a solution. We also promptly responded to the requirements of customers, and timely revised the documents to help him complete the customs clearance and get the goods. After more than four months, this single has finally come to an end.

Welcome to contact me to get the price of supported linear rail!