Professionalism and patience are the key to get the bushing bearing order!

In late August, a customer visited. He was a middle-aged German. Our company arranged for someone to pick up the plane at the airport and went directly to our bushing bearing factory.

The customer wanted to see the sample test of the bushing bearing very much. When he arrived at the workshop, he asked a lot of technical questions and found that the bushing bearing in stock had no typing on the bearing, so he went into a rage and went straight out of the workshop. I trot and explained to the customer. : Generally we will type on bushing bearing before delivery, because different customers have different requirements for typing.

We can go to the office to rest and talk. Although the client is still angry, we still follow the advice. After sitting down, the customer was willing to talk about it, but still insisted on his own opinion and did not agree to take samples of bushing bearing without typing. We said that we could put his brand and bearing model on the outer packaging of the sample to his customer.

Our boss was very helpful and immediately decided to find the matching size packaging and print the label of the customer's brand. During the long wait, the customer took the initiative to talk about his travel experience, and it was only then that he felt that he returned to the normal reception atmosphere. Later, I went back to the workshop to take a closer look. Because I was catching the plane, although some models of samples were out of stock, the customer said that the samples of the bushing bearing in stock were tested first. The quality of the bushing bearing of different models is the same. The testing process of the bearing samples is very smooth. In view of the limited time, we can only send the customer back to the airport as soon as possible.

Summarizing this order, I think it is our sincerity and technology, persistence and patience that made customers choose us.

Contact: Miya
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