It’s a little unbelievable. This new customer has finalized the order for the 50W RMB mounted bearings pillow blocks in less than a week.
On the evening of February 18th, we received an inquiry from Russia, which clearly requested the models of several mounted bearings pillow blocks of our company. Obviously, the customer has already studied our website. Customer purpose is very strong.
Upon receiving the enquiry, I immediately replied to the customer’s e-mail and told that two of them were not currently in production. The remaining mounted bearings pillow blocks were later sent to the customer in the form of a quotation.
Only fast can be exceptionally professional.
So, 5 mounted bearings pillow blocks, from the specifications to the packing information, I sent the customer to the same night that night, the customer also confirmed that I received the mail, he seems to be surprised, I did not expect it so fast.
Next, as long as the customer sends an email, I can immediately return the email if I can handle it immediately. If not, I will tell the customer when I can provide the information of the mounted bearings pillow blocks. Of course, the completion time can also be expected. carry out.
Seamless docking communication, quick response, can make customers forget the time difference.
The next day, squatting that the customer has not yet gone to work, I immediately sent an email to the customer, and also sent the difference between our company’s products and other companies, so that customers can be more assured of our mounted bearings pillow blocks, reducing customer pairs. The quality concerns of mounted bearings & pillow blocks have also increased the professionalism of our company.
In the evening, I received a response from the customer confirming the number of 5 mounted bearings pillow blocks.
Receiving the number of mounted bearings pillow blocks, I saw an opportunity to turn the bulk into a 40-foot cabinet (because the number of mounted bearings pillow blocks exceeds 20 feet, but less than 40 feet), 40 The cost of the cabinet is more cost-effective than the quantity.
This time before and after, the number of final mounted bearings pillow blocks was confirmed on the 17th, and because of the weekend, it was not until March 20 that the customer’s confirmation PI was finally received.
Later, because of the reason for the exhibition, only one email was sent to the customer to sign the signature. In fact, I wanted to ask for the money, and the customer gave me a positive answer. The order for mounted bearings pillow blocks Already confirmed, please don’t worry, but you need to make a filing with the customs.
Last night, on February 25th, I received a remittance from the customer.