by “listening” and then “speaking”, getting the order of a needle roller bearing

512 Published by Aug 20,2018

A deep impression of a order. He is a buyer from the United Kingdom, one day sent an inquiry to say the need for a needle roller bearing. But unlike the average professional buyer, this buyer is very unclear about what he wants. As a supplier, I think the most important thing is to grasp the buyer's needs, so I communicate with the buyer in detail, first listen patiently to the buyer's needs, and then start from the buyer's needs. Explain with him the professional product knowledge and how to choose this bearing in different working environments. Then we introduced the bearings and quotations of different quality to the buyer, which made the buyer agree with our professionalism and quickly asked us to send samples for testing.

a needle roller bearing-1

At this point, I think it is also the key - we sent a free sample of a needle roller bearing. The buyer praised us for our patience and quick proofing. After going back and forth with the buyer in January, we finally won the order. Today, this buyer and us have also become good friends, with more than 10 orders shipped each year.

a needle roller bearing-2

In retrospect, almost every time, after receiving the enquiry of a needle roller bearing, we will first “listen” and then “speak”—first carefully analyze the identity and needs of different buyers, and then introduce the products to buyers. In the process of our inquiry analysis, we set different quotation standards for buyers of different classes, foster small buyers, serve large buyers, and satisfy different levels of demand for buyers with different requirements; we can also follow the buyer's Customization of products for different needs.

a needle roller bearing-3

We will continue to adjust the promotion and direction according to market demand. Set more matching keywords for popular products, constantly changing the main products, booth products, and increasing the exposure. I always believe that promotion is not done overnight. I also believe that by "listening" and then "speaking", there will be more and more orders in the future.

If you want to buy a needle roller bearing or other ball & roller bearings, if you are interested in our bearings, please contact me, we will do the best for you!

Contact: Ellen
Skype: +8618668909563
MP/Whatsapp: +8618668909563

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