Effective communication is the key to achieve Polyurethane coated bearings order.

An order for Polyurethane coated bearings was received last month. On Dec. 2nd, we received a customer inquiry about Polyurethane coated bearings. The enquiry was very detailed. The inquiry included the size, material and quantity of Polyurethane coated bearings. I replied client immediately on that day. However, the customer did not reply, and an email was picked up on the 4th, and the guest replied in less than 20 minutes. Then I communicated the number of Polyurethane coated bearings, checked the freight, and sent more than a dozen emails. The communication was smooth and the PI of Polyurethane coated bearings was made.

On the 5th, the guest replied that the order for the Polyurethane coated bearings had been confirmed. Now the client is learning the import procedures and the required documents. We are very familiar with the US market, and immediately listed the things that the customers in Hong Kong need to do and the related expenses clearly and sent them to the customers. In the next few days, the customer learned about import-related matters.

On the 10th, the focus came, the customer was a bit uneasy, I wanted to pick up the goods by my own freighter, and then pay the price of Polyurethane coated bearings when picking up the goods. Inform the customer that they need to pay the deposit to arrange the production of Polyurethane coated bearings. The final part of the Polyurethane coated bearings can be shipped with the picture of the entire Polyurethane coated bearings. Then sent a number of US customers' water bills (the amount far exceeds the customer's total order) and the bill of lading to the customer's reference, telling the customer that we understand her concerns, let the customer understand that we often export to the United States, is a regular manufacturer, absolutely Not a liar.

Later, the customer asked how to pay, and most of our customers are imported for the first time, often asking this question. I told the customer to go to the bank, give us the account number, and tell how much money to pay. On the 11th, guests selected the specifications of the Polyurethane coated bearings, updated the PI to the customer, and the 12th guest changed the details of the Polyurethane coated bearings and updated the PI (more than $5,000). On the 13th, at 00:18 am, I received the water list for the guest deposit. When I wake up in the morning, the deposit has already arrived.

From the standpoint of the customer, effective communication is the key to achieving Polyurethane coated bearings.