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Price of radial insert ball bearings is higher than expected, why did the customer choose us?

368 Published by Aug 03,2018

In the first half of this year, we received an inquiry from Austria. The customer expressed interest in our radial insert ball bearings and the customer's requirements were very clear. So we immediately replied to the customer after finishing the quotation, added the customer's Skype, and mailed. Skype keeps in touch with customers and answers questions from customers in a timely manner.

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Later, the customer said that our radial insert ball bearings price exceeded the target price, I hope we can provide products below the target price, we will find other customers to meet the price for her reference, and then the customer is really satisfied with our products, We asked for the sample to be sent in the past, and we also sent the high-quality bearings that had just started the customer inquiry to the customer. After receiving the sample, the customer expressed satisfaction, but it took time to discuss with colleagues. After a while, the customer did not reply anything.

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Then one day, the customer sent an email to confirm that she would buy 6,000 pieces radial insert ball bearings, but it was not able to meet her target price, but the one she was interested in at the beginning and confirmed the payment method, delivery time, etc. Looked, the quality is also confirmed by myself. In this way, the list is confirmed.

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Summarizing the experience, business integrity is very important, so we provide customers with high-quality products, provide customers with high-quality services, give customers a good impression. In addition, for each inquiry, it is very important to respond to the email and provide the quotation in time. To be honest, many customers are most concerned about the price of the product, but some are concerned about the quality and service of the product, so in the premise of ensuring the quality of the product, provide better details of the service in order to break through from peers.

If you want to buy radial insert ball bearings or any other bearings, please contact me, we will do the best for you!

Contact: Ellen
Email: iko@zyslbearing.com
Skype: +8618668909563
MP/Whatsapp: +8618668909563
Wechat:18668909563

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