Customer becomes friend because of the order of Stud Type Track Rollers

I am fortunate to share with you some real experiences of my foreign trade career. I hope that my sharing will help the friends who have just entered the game to be a little help.

In 2017, just after the Spring Festival, on the afternoon of February 16, there was a call from Albania, indicating that I wanted to call us - we need to purchase the products Stud Type Track Rollers of our factory and ask me to add his WECHAT. After that, the model number and specific parameters of Stud Type Track Rollers/packaging requirements of Stud Type Track Rollers/purchasing quantity of Stud Type Track Rollers and specific delivery time of Stud Type Track Rollers are listed. Intuition tells me that this is a real customer with a desire to purchase. Of course, I responded very quickly and professionally to the questions provided by the guests, and gave him more reliable and constructive operational advice, and the guests accepted it. We had a very happy day and we were very close.

The next afternoon, Erion sent me a message on WeChat. The guest wanted to see the factory, indicating that he had the intention to place an order of Stud Type Track Rollers. The answer is of course OK.

After a few days, Erion sent me the name and location of the hotel. On the 26th, I arrived at the hotel on time to pick up the guests to the factory.

When looking at the factory, Erion was very satisfied with the quality control of the factory. After lunch, we talked about the specific payment method and order confirmation. All the problems seemed to be smooth. After leaving the factory, Erion said a word: I will talk to my boss this afternoon and confirm this order of Stud Type Track Rollers to you. The following operations are done according to the routine, do PI / collection / scheduling / packaging information and so on. Everyone here feels that there should be no problem with this list. Everything is well, what's the problem?

Through the previous efforts, the second year, the guest returned order of Stud Type Track Rollers to me, and now the customer is still doing business with me, bringing me a considerable income!

A friend who has just entered the line, maybe some old salesmen will teach you how to hit the ball, how to shirk responsibility. But I want to say that doing business with these little cleverness will never be big, nor will it accumulate a good reputation. As long as you treat your guests with your heart, you will be moved by "God", and you will have a reward sooner or later!